Frequently Asked Questions
However, if you still want the item and your cart timer has expired, you can anytime return to the sale and put it back in your cart (subject to availability).
You might be experiencing some slight delay in the updating of your order details in the ‘My Account’ section, for sometimes our systems are flooded with new orders. So please be patient—Your order details will be automatically updated soon.
Just go to My Account>Billing & Shipping Address, change your details/information and click on Save.
Your Billing Address is now updated!
Within 24 hours from the date of purchase, just write to us at firstname.lastname@example.org asking for a cancellation. After the cancellation of a pre-paid Order, a full refund will be initiated to your account within 2-3 days through the same mode that you had used for the payment.
In case of an Express Order/s, the products are shipped within 24 hours of purchase. As a result, an order can only be cancelled if it has not been processed or shipped.
However, if on a rare chance you have received any damaged/defective product please send an email to email@example.com within 24 hours of delivery, along with photographs. Our customer care team will assist you accordingly.
Your refund will be done as NEFT for payments made through cash on delivery mode, and if your payment was made through credit/ debit card or by net banking then the amount will be credited back to your bank account from where the payment was made.